ICS Queue Priority System
ICS Queue Priority System
ICS Queue Priority System
ICS Queue All in One customer queue management system
The ICS Queue priority management system is a complete solution for smooth customer flow and reducing waiting time in places such as medical centers and retail stores. The solution is based on the combination of OCG360 Smartpass software and advanced equipment, such as the ICS MANHATTAN Self Service Kiosk (with a touch screen up to 27'') and special ticketing columns that integrate Citizen thermal printers. Customers can receive a service number either in physical form (printed paper) or digitally via QR Code or via the i-Queue plus application. The system offers live queue updates via Digital Signage screens, SMS or application, allowing the customer to monitor their queue remotely. At the same time, the business benefits from flow analysis and service optimization, upgrading the overall shopping experience and the level of services provided.
| Integrated Solutions | |
| Solution Description | *Service Selection: Via kiosk or application, selects the medical service needed. **Service Number Receipt: The customer receives their number either digitally or printed. ***Live Update: The customer monitors the service order and at the same time receives promotional or informational material |
| Benefits | * Improving the level of services provided to customers. ** Possibility of remote monitoring via mobile/tablet. *** Application that allows remote issuance of a priority number via smart phone. |
| Equipment | ICS MANHATTAN Self Service POS Terminal Kiosk: Floor-standing priority system. 21.5'' or 27'' 10-point touch screen, with fast interactive experience. Built-in Ethernet & WiFi thermal printer. Durable and elegant design or Ticketing Column. or Ticketing Column: Includes raspberry. It has a built-in Citizen CT-351 thermal printer for printing service, time, waiting and advertising messages. Dimensions: Height 107cm x Width 40cm x Depth 35cm. |
| File | Size | Download |
|---|---|---|
| ΣΥΣΤΗΜΑ ΕΛΕΓΧΟΥ ΠΡΟΤΕΡΑΙΟΤΗΤΑΣ - ICS KARAFILLIS S.A. 05.03.25 (1).pdf | 1.44MB | Download |
